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Terms of Service

At P.Dion Beauty we strive to ensure the utmost positive and enjoyable experience for our Guests and Team members. We understand that sometimes there are unavoidable circumstances that can conflict with your scheduled appointment and therefore cause you to cancel.

 

As a courtesy to our guests and team members, we ask that any cancellations, service changes, and/or rescheduling be given 48 hours notice of your already scheduled appointment. Any cancellation made after the 48-hour required cancellation period will be subject to a 50% charge of your service fee. SAME-DAY CANCELLATIONS ARE SUBJECT TO A 100% CHARGE OF SERVICES BOOKED. Missed appointments with no courtesy call are subject to a charge for the full amount of the service. The salon offers email and text reminders for your scheduled appointments.

Late cancellations and missed appointments leave gaps in the stylist’s schedules that cannot be filled without timely notice. This 48 hour courtesy notification enables us to schedule other clients, and in turn, maintains the availability of services for you and other salon guests.

 

*Please note: No-shows will require full payment and cancellations without a 48-hour notice will require a booking fee to schedule a new appointment and hold the time slot on the stylists’ schedule.

Due to the volume and flow of the stylists’ schedules, if you are expecting to be late to your appointment we would appreciate a courtesy call to the salon to let us know you are on your way. If by chance you are more than 15 minutes late arriving to your appointment we may ask you to reschedule due to the scheduling of other appointments and a $15 charge will be added if you continue with service.

BOOKING FEES  FOR EXTENDED APPOINTMENTS


A non-refundable BOOKING FEE of $100 and up or 50% of service is required for appointments that are 3 hours or longer. (Ex: smoothing services, corrective color, hair extensions, etc.) This deposit will be held and used toward services on the day of your appointment. In the event of a cancellation for these long appointment blocks, you may transfer ONE TIME as long as you do so before 48 hours.

Services– The Salon does not issue refunds on salon services. However, we strive to give the utmost satisfaction to our clients and if you are not satisfied with the work performed, we will make every effort to ensure we rectify the situation. Should you have any questions or concerns, don't hesitate to get in touch with the salon coordinator within 7 days so we may address these concerns promptly. At that time, we will reschedule you with the stylist who performed your service initially and make any changes or adjustments indicated. 

 

*Your Satisfaction and Salon Experience are important to us. 

The salon stylist will discuss the cost of your service before he/she begins the service. Payment for services is to be paid in full at the time of service. We appreciate your loyalty and business. We are committed to making your experience a beautiful experience! Thank you for allowing us to "Ignite The Beauty In You."

Thank you Management 

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